Private transfer

Airport and train station transfer service

Our concierge service organizes private transfers from/to Geneva Cointrin airport and train stations in the region. The Chalet is located less than an hour away from Geneva and a 30-minute drive from Cluses SNCF train station (4 hours away from Paris by TGV during the winter season).

Bus lines organise connections to Annemasse and Cluse bus stations and to Geneva Airport during the winter season. For additional information, please refer to the website of the Société Annemassienne de Transports (SAT).

In the near future, our concierge service will be extended to intra-station transfers and helicopter transfers.

For more information on transfer options, feel free to contact us at +33(0)6 33 01 59 77 or email us directly at


Meal service and grocery delivery

Our prestigious concierge service can provide grocery delivery for the first meal or the entire week of your stay, as well as drinks so that you can relax as soon as you check in.

This service is also equipped to deliver meals such as: Savoyard, Italian, Japanese, seafood, breakfast and brunch specialties. It also organizes themed dinners such as fondue or pierrade (order required 24 hours prior).

Weekly or day-to-day menus can also be offered. A chef may be requested to come and prepare a menu at the Chalet for a single meal, half-board or full-board.

Simplify your stay, enjoy catered service!

Lodging / Dinner Formula

Booking services

Booking activities, equipment and ski pass

Our concierge offers services for ski rental and ski passes for the day or by week. The concierge can also book ski classes (downhill, snowboarding, cross country, Nordic, skijoring) as well as sledging activities and full day activities such as hiking, climbing, rafting, canyoning, walking, horseback riding and cycling.

A babysitter service and a day-camp (depending on season opening) are also available.
Contact us before your arrival at +33(0)6 33 01 59 77 or email us directly at


Spa and massage services

Chalet Queops offers additional services such as sauna, massage and aestheticians, etc.
Our concierge service is at your service to book appointments: massage and plantar reflexology at home, aestheticians…

Please ask and we will do our utmost to satisfy your every need at Chalet Queops !